The Glass Guru recently announced the launch of one of the organization’s newest franchise locations. Eugene and Cynthia Williams completed their initial franchise owner training on January 7th , 2021 at The Glass Guru of Indianapolis North franchise location.
Eugene and Cynthia Williams bring over 30 years of experience in both the business and non-profit sector. Eugene has specialized in global logistics and communications, and Cynthia has focused on international non-profit leadership and organizational development.
When asked what they were looking for in a business opportunity, it was apparent that it would be a family business, as is so common in franchising. “We were looking for a good opportunity to start a family business, something we could own and develop ourselves. We wanted to find a space in the marketplace that was a good fit for us all, and our sons Zachary and Logan bring just the right skills and experience in their roles as manager and estimator respectively”, states Eugene Williams.
Before deciding to jump in with The Glass Guru, the couple had navigated The Glass Guru’s proven franchise discovery process, including speaking with a number of franchise owners within the network, as well as meeting the franchisor’s executive team during an extensive Virtual Discover Meeting. Eugene and Cynthia reflect on the positive experience they had in looking at the franchise opportunity:
After looking at several franchise opportunities, it quickly became clear that The Glass Guru stood out above the rest. It is not only a well respected brand in the industry, but the on-boarding and ongoing support on all levels for new franchisees is exceptional. After just over a month in business, we can confirm that this has been our experience and that we have made the right decision. “
Eugene Williams | Owner – The Glass Guru of Grand Rapids, MI
The Grand Rapids location is one of a number of new locations opening for The Glass Guru. It’s a sign that the momentum the company felt during The Glass Guru’s record-setting year in 2020 are continuing in the 2021 business climate. The demand for home services remains at an all-time high, and The Glass Guru is firing on all cylinders, as the organization’s leadership team continues to make investments in new systems, people, and processes to support the franchise network and the brand as a whole.