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Director of Technology and Communications

Sean Young has been an invaluable asset of the company since he joined The Glass Guru team back in 2012. He is currently responsible for overseeing the organization’s technology infrastructure, as well as the development, configuration, implementation, and maintenance of technological initiatives to the organization. This includes research and procurement of new technology solutions for franchisor team members and franchise users alike. Larger scale initiatives like overseeing the organization’s consumer website, franchise development website, company Intranet site, and virtually all SaaS applications in the company tech stack are all part of Young’s responsibilities. The inclusion of brand communications in his role is very much indicative of the role Sean has played over the previous 8 years as the “PR Director” for the brand.

Young was born in Walnut Creek, CA, and grew up in the “Bay Area” region, east of San Francisco. He began his franchise journey while still attending university, worked full-time through school as the manager of two franchised custom picture framing shops, and  subsequently earned a BA in Art from the California State University Hayward. This marked the start of what would become Young’s understanding of franchising, and the unique relationship between franchisor and franchisee.

Since then, Sean has amassed 3 decades of consecutive experience in the franchise space. He has a unique and diverse background as a franchisor team member and as a franchisee. He has served in a variety of roles with franchise brands like FastFrame USA, California Closets, and of course, The Glass Guru. Additionally, he’s worked as an International Franchise Association (IFA) approved Internet marketing vendor, providing websites and marketing services to numerous franchise brands. Young’s unique path through the franchise space has included roles in general management, sales, distribution and logistics, product development, operations, learning and development, technology, marketing, communications, and more.

Sean lives in Roseville, CA with his wife Christine (also a member of The Glass Guru franchisor team), son Tristan (17), and daughter Erin (14). His passions include home improvement and furniture making. He loves spending time in the great outdoors with his family and friends, including backcountry travel, mountain biking, hunting, and fishing. In addition, Sean is also a nationally ranked  competitive shooter, and experienced professional firearms instructor.

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