A New Breed Of Glass Professionals
Our founder’s didn’t have a background in the glass industry when they launched The Glass Guru, but what they lacked in industry experience, they made up for with their marketing skills, professionalism and passion for customer service, matched with a grand vision for their new company. 15 years and 80+ locations later, we consider ourselves anything but typical in our industry.
Like our founders, the majority of our franchise owners didn’t come from the glass industry but rather a variety of business and corporate backgrounds including sales and marketing, real estate, professional services, home services, health care, food service and others. After over a decade of franchising we have learned that our best owners have strong leadership and communication skills. We match our owners with the best training, technology, systems and marketing in the industry to give them a huge competitive advantage in the market place.
Residential glass is a continually growing industry that has been virtually forgotten by franchising, without of any nationally recognized service brands. The Glass Guru is quickly filling that void, becoming the company of choice for hundreds of thousands of customers across North America.
In 2002 our company founders Dan and Joy Frey of Granite Bay, CA learned of a new process being utilized in Canada to restore the visible and thermal qualities of failed dual-pane windows without replacing the glass. Recognizing the need and market potential for this process as a green and money-saving alternative to replacement, they formed The Glass Guru (originally Glass Wizard) in August 2004 becoming the first company in the US to offer foggy window repair.
As the sole provider of this new common-sense solution to such a widespread problem, the company experienced explosive growth and soon expanded into additional niche restoration services followed by more traditional repair and replacement services for glass, screens, mirrors, showers, windows and doors.
The Glass Guru began franchising in 2007, and today stands alone as the only brand in North America offering such a comprehensive bundle of cutting-edge restoration, traditional repairs and replacements and niche specialty services. Entrepreneurs across the US and Canada have taken notice and joined us in our mission to redefine what it means to be “Full Service”. Working together we’ve become the fastest growing company in the industry and we are just getting started.
In January 2016, the company moved into its current Headquarters in Roseville, CA., just a few miles from our original store, now co-owned and jointly operated by our Founder/CEO and two Vice Presidents. Being franchisees themselves keeps our senior management team finely in-tune with the needs of our franchise owners. They utilize their own ongoing experience as owners to continually guide them in the ongoing development of world-class support systems and tools to assist our owners and staff in the operations, marketing and management of the business.
- Franchise 500 – #445 (2018)
#300 (2016), #234 (2015), #244 (2014), #262 (2013), #273 (2012), #400 (2011), #482 (2009)
- Top Low-Cost Franchises – #68 (2017)
#63 (2016), #38 (2015), #45 (2014), #39 (2013), #50 (2102), #90 (2011)
- Top New Franchises “ #12 (2012)
- Top Home-Based/Mobile Franchises – #86 (2016)
#64 (2015), #69 (2014), #68 (2013), 82 (2012)
Franchise Business Review
- FBR50 – Franchise Satisfaction Award
(2018, 2016, 2015, 2014, 2013, 2012)
- Top Low-Cost Franchises
(2018, 2016, 2015, 2014, 2013)
- Top Franchises for Veterans
(2018, 2017, 2016)
- Top Innovative Franchises
- Remodeling 550 – Top Remodeling Franchises
2018, 2017, 2016, 2015, 2014, 2013, 2012
Sacramento Biz Journal
- Fastest Growing Company in Greater Sacramento
#48 (2018), #33 (2017), #29 (2013 ), #34( 2012)
Dan was raised in the greater Roseville, California area and attended the University of California, Davis, where he studied economics and sociology. Frey began his career at a venture capital firm where he excelled at sales and was ranked top salesperson every year he was with the company. Always on…
Glen Greenfelder spent his formative years at Marion Military Institute in Marion, Alabama. He received his bachelor’s degree from the University of Nevada, Las Vegas. Prior to The Glass Guru, he served as Executive Vice President of NevWest, a Level III Broker/Dealer, overseeing legal and compliance matters; and, was President…
Dave Hull grew up in Sacramento working in his family’s window and glass business. After attending Sierra College, he became a licensed contractor at 21 years old and started his own window contracting business. After a short-lived retirement in Belize, Hull returned with his family to California, where he joined…
Franchisee Development & Support
Rob Lopez grew up in New Jersey and attended Rowan University, where he played baseball, before joining the United States Air Force. A natural entrepreneur, he was soon running his own business as an Independent Franchise Owner with ServiceMaster Clean. His business grew to 24 employees in just three years,…
Shelly is a native Northern Californian, having lived in Contra Costa County (a suburb of San Francisco) as well as currently residing in Placer County just outside of Sacramento. Shelly attended Diablo Valley College and continued on to Sacramento State University. Her career has been heavily focused in the Financial/Banking…
Savoy is originally from San Francisco, California where he studied at the School of the Arts, then attended San Jose State University. Savoy began his career as a pre IPO member of MyPoints.com (MYPT)/Cybergold (CGLD) where he managed the Membership Marketing & Acquisition team and grew the membership size from 3…
Jesse James Bracamonte is from San Jose, California, and was a pioneer in graphic design in that region, having been one of the first to work with the earliest versions of the Adobe Suite . He has an extensive background in marketing and brand development. Bracamonte has acted as Creative…
Bill Frederickson is originally from San Jose, California, grew up in the foothills of Northern California ("The Sticks" as he put's it) and studied Computer Science at Yuba Community College. He brings a wealth of experience to The Glass Guru’s marketing team. He has held the position of Web Developer…
Steven Tyler grew up in Rancho Cordova, California, where he took an early interest in art and drawing. He attended The Art Institute in Sacramento, studying Digital Film and Video Production and began work on several short films and music videos in addition to a feature film. Tyler has held…
Sean Young grew up in Brentwood, California and studied Art at California State University, Hayward. Young brings nearly 30 years of franchising knowledge and experience to his role with The Glass Guru. (Linkedin Profile) He has served several franchise organizations as corporate employee, franchise owner, and IFA Approved Internet marketing…
Debbie York grew up in the San Francisco bay area and studied Criminology at Sierra College. She has been a business owner and has held numerous positions encompassing accounting, finance, human resources and leadership roles. York has been with The Glass Guru since 2012. She is Personal Assistant to the…
Germina Jackson grew up in Palo Alto, California and studied Accounting at Chabot College. She has held numerous accounting and office administrator positions but says all "pale in comparison" to her current position with The Glass Guru, which she has held for four years. She appreciates balance and organization. She…
Janine Kimzey is from Sheffield, United Kingdom and moved to the United States in 2009. She studied travel and tourism at North Nottinghamshire College and worked in that industry for 9 years in the U.K. before joining The Glass Guru in 2010 as shipping manager. Kimzey consistently goes above and…
Christine (Linkedin Profile) grew up in the Northern California town of Chico, subsequently attending Butte Community College, and then graduating with a BS in Business Administration from California State University Chico. Christine comes to The Glass Guru with over 25 years of professional sales management, customer service, and customer success…