A New Breed Of Glass Professionals
Our founder’s didn’t have a background in the glass industry when they launched The Glass Guru, but what they lacked in industry experience, they made up for with their marketing skills, professionalism and passion for customer service, matched with a grand vision for their new company. 15 years and 80+ locations later, we consider ourselves anything but typical in our industry.
Like our founders, the majority of our franchise owners didn’t come from the glass industry but rather a variety of business and corporate backgrounds including sales and marketing, real estate, professional services, home services, health care, food service and others. After over a decade of franchising we have learned that our best owners have strong leadership and communication skills. We match our owners with the best training, technology, systems and marketing in the industry to give them a huge competitive advantage in the market place.
Residential glass is a continually growing industry that has been virtually forgotten by franchising, without of any nationally recognized service brands. The Glass Guru is quickly filling that void, becoming the company of choice for hundreds of thousands of customers across North America.
In 2002 our company founders Dan and Joy Frey of Granite Bay, CA learned of a new process being utilized in Canada to restore the visible and thermal qualities of failed dual-pane windows without replacing the glass. Recognizing the need and market potential for this process as a green and money-saving alternative to replacement, they formed The Glass Guru (originally Glass Wizard) in August 2004 becoming the first company in the US to offer foggy window repair.
As the sole provider of this new common-sense solution to such a widespread problem, the company experienced explosive growth and soon expanded into additional niche restoration services followed by more traditional repair and replacement services for glass, screens, mirrors, showers, windows and doors.
The Glass Guru began franchising in 2007, and today stands alone as the only brand in North America offering such a comprehensive bundle of cutting-edge restoration, traditional repairs and replacements and niche specialty services. Entrepreneurs across the US and Canada have taken notice and joined us in our mission to redefine what it means to be “Full Service”. Working together we’ve become the fastest growing company in the industry and we are just getting started. If you are an entrepreneur looking for a franchising opportunity, The Glass Guru is a reliable team to join.
In January 2016, the company moved into its current Headquarters in Roseville, CA., just a few miles from our original store, now co-owned and jointly operated by our Founder/CEO and two Vice Presidents. Being franchisees themselves keeps our senior management team finely in-tune with the needs of our franchise owners. They utilize their own ongoing experience as owners to continually guide them in the ongoing development of world-class support systems, training, and tools to assist our owners and staff in the operations, marketing and management of the business.
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Dan attended the University of California, Davis, where he majored in economics and sociology. After college, he began his career at a venture capital firm where he excelled at sales and was a top-ranked salesperson every year while with the company. Being on the lookout for new opportunities, Frey learned…
Dave Hull attended Sierra College, became a licensed contractor at 21 years old, and started his own window contracting business. He grew up working in his family’s window and glass business in Sacramento before college and starting his own business. After a short-lived retirement in Belize, he returned to California…
Rob Lopez was a member of the USAF Reserves for 12 years, serving as a mission Capabilities Specialist. Eventually, he cross-trained into the Judge Advocate General’s Corps of the USAF. Majoring in Law and Justice with a minor in Small Business Management from Rowan University, Rob then began his diverse…
Shelly Schumacher attended Diablo Valley College and continued to Sacramento State University. Focused on the Financial/Banking Industry for close to 37 years, she held multiple banking roles from Branch Account Executive Manager to Lending Officer and Financial Investment Officer. Her favorite role and passion was in the Banks Learning and…
Oscar Zelaya graduated from Skyline College in San Bruno, California. While studying, he worked with a local residential glass company as a Glazier and recently as a Service Resolution Tech with Milgard Industries. After graduating, Oscar had various experiences as a retail store manager with Nike, Sony, and Chrome Industries…
Sean Young attended California State University Hayward, obtaining a BA in Art. While still in school, he began his franchise journey as the General Manager of two franchised custom picture framing shops. Since then, Sean has gained over three decades of experience in the franchise industry. He has seen both…
Debbie York studied Criminology at Sierra College in California. Before joining the Glass Guru team in 2012, she was a business owner. She held numerous positions, including accounting, finance, human resources and leadership roles. She enjoys seeing franchisees achieve accomplishments through business growth. Her passion for helping franchise owners grow…
Savoy attended San Jose University studying at the School of Arts. He started his career as a pre-IPO member of MyPoints.com (MYPT)/Cybergold (CGLD) managing the Membership Marketing and Acquisition team and growing the membership size from 3 million to 10 million members in under 10 months. Holding several management positions…
Lee McKinzey attended the University of Oklahoma and graduated with a BA in Journalism and Marketing as well as a BFA in Visual Communications and Design. She has worked at Moroch, a former Leo Burnett Advertising agency and Harper House, where she led creative teams in developing marketing strategies for…
Christine Young attended Butte Community College and then graduated with a BS in Business Administration from California State University Chico. She brings over 25 years of professional sales management, customer service and customer success experience to Glass Guru. A resume that includes companies like Adobe Systems and Autodesk, has prepared…
Steven Tyler attended The Art Institute of Sacramento studying Digital Film and Video Production. He began work on several short films and music videos as well as a feature film. Tyler has held several customer service positions as well and prides himself on his ability to work well with others…
Germina Jackson studied Accounting at Chabot College in Hayward, California. From holding roles in accounting and office administrator positions, she appreciates balance and organization. She says her previous positions all “pale in comparison” to her current position with The Glass Guru. Germina creates and maintains accounting systems for four different…
Janine Kimzey attended North Nottinghamshire College and studied travel and tourism. She worked in the tourism industry for 9 years in the U.K. and then moved to the United States in 2009. Janine joined the Glass Guru family in 2010 as a shipping manager. Consistently going above and beyond to…