The Glass Guru Named as a Top Innovative Franchise by FBR

The Glass Guru Franchise was identified by independent franchisee satisfaction research firm, Franchise Business Review (FBR), as one of 2018’s Top Innovative Franchises. The Glass Guru franchise offers knowledge, guidance, products, and services to customers seeking residential and light commercial glass solutions throughout the USA and Canada. Franchise Business Review, a market research firm that performs independent surveys of franchisee satisfaction, provides the only ranking of franchises based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes rankings of the top franchises in its annual Guide to Today’s Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors. To select the companies on the list, Franchise Business Review analyzed 18 months’ worth of data from approximately 24,000 franchisees representing more than 280 brands. Franchise owners were asked about their brands’ innovation and creativity as well as their overall satisfaction with their brands and their likelihood to recommend them to others. The Glass Guru franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including leadership, training & support, operations, franchisor/franchisee relations, and financial opportunity. Innovation takes a lot more than just having creative, great ideas. It also takes execution,” said Eric Stites, CEO of Franchise Business Review. “Each of the companies on this list have developed and implemented products, processes, or services that enable and sustain growth and long-term relevancy. Part of the company’s unique positioning in the marketplace comes from The Glass Guru’s industry disrupting foggy window repair process. The process has given tens of thousands of homeowners a money saving alternative to replacing foggy dual pane windows” says The Glass Guru’s Founder and CEO Dan Frey. “It’s the cornerstone of the services we offer, which also includes being full-service residential glass shops in the markets our franchisees serve. Visit to see the full list of 2018 Top Innovative Franchises. About Franchise Business Review Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at