At The Glass Guru, excellence isn’t just a buzzword; it’s a way of life. Thanks to the dedication and feedback of our incredible franchisees, we have been named one of the top 100 Most Innovative Franchises of 2023 by Franchise Business Review. This achievement is a testament to the hard work, innovation, and unwavering commitment of our entire The Glass Guru community.
The Evaluation Process
The recognition by Franchise Business Review is no small feat. To be named on the list, FBR analyzed 18 months’ worth of data collected from nearly 38,000 franchisees, representing more than 385 brands across the nation. This comprehensive assessment delved deep into various aspects of franchise operations:
- Innovation and Creativity: FBR sought insights into the innovative practices that set us apart from the competition. It acknowledged our commitment to pushing the boundaries and finding creative solutions to meet the evolving needs of our customers.
- Trust in the Franchisor: Trust is the bedrock of successful franchising. Our franchisees’ trust in The Glass Guru as their franchisor was a crucial factor in our recognition.
- Overall Satisfaction: Happy franchisees make for a thriving franchise system. Our franchisees’ overall satisfaction with The Glass Guru played a pivotal role in securing our spot on this prestigious list.
- Likelihood to Recommend: When franchisees are willing to recommend their brand to others, it speaks volumes about the brand’s value and potential. An astounding 95% of our franchisees expressed their likelihood to recommend The Glass Guru to others—a statistic that fills us with immense pride.
Our Continued Recognition
The Glass Guru’s commitment to excellence is not a recent development. According to our Franchise Owner Satisfaction Report provided on the FBR website, we are in the top percentile of franchises included on their website as of November 2022. Only brands that exceed FBR’s franchise satisfaction benchmark get to be displayed on their website, making this an immense honor for The Glass Guru. According to surveys provided by FBR, 95% of our franchisees are likely to recommend The Glass Guru to others.
As of 2023, we’ve received several awards from Franchise Business Review, including recognition as a franchise rock star, a top franchise culture, a top low-cost franchise, and the 10 years hall of fame satisfaction award. Thanks to ongoing support, trust, and recognition from our franchisees, we are lucky enough to add this award to our growing roster.
A Team Effort and a Pledge for the Future
This recognition is a reflection of the hard work and dedication of our franchise owners, their teams, and the unwavering support of our loyal customers. Together, we form a powerful community that strives for greatness every day.
Rob Lopez, Vice President of Franchise Business Development, aptly summed it up: “It’s an honor to be recognized for the efforts made to ensure The Glass Guru Franchisees’ resilience and forward trajectory, especially in the most recent years that have been full of challenging times. We are honored to serve The Glass Guru network of owners and remain committed to developing and implementing innovative practices for their best interest.”
Our Commitment to Achievement in Satisfaction Continues
At The Glass Guru, we don’t rest on our laurels. We continue to raise the bar for satisfaction, aiming to provide top-tier service and reliability to our customers and franchisees alike. As the saying goes, the proof is in the pudding, and our remarkable franchise owners and staff consistently perform at the highest level.
Together, we embark on a continued journey toward success. We are grateful for our franchisees’ and customers’ trust in The Glass Guru and look forward to an even brighter future together.
To learn more about this prestigious award and view the full list of franchises recognized by Franchise Business Review, click here to visit their website.